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PlatformDec 13, 2025 · 3 min read

ServiceNow Zurich Release: 3 Top New Features for Developers

Three ServiceNow Zurich features worth a developer's attention: sandboxed dev environments, natural-language app building with Build Agent, and real-time cross-system data access via Workflow Data Fabric.

snSN GeniusServiceNow developer & consultant

The Zurich release brings a strong focus on developer experience, automation, and innovation. Whether you’re building apps, automations, or integrations, Zurich delivers tools that help you do more — faster and with better control. Here are the three features developers will find most productive.


1. Developer sandboxes — safe, parallel development

Zurich introduces Developer Sandbox environments, letting developers work in isolated, dedicated spaces without affecting shared instances or production configurations. This means:

Sandbox management also provides visibility into usage and status, making it easier to plan development work.

Why it matters: safer development and faster delivery cycles without stepping on others’ changes.


2. Build Agent & vibe coding — natural language app creation

Zurich brings in the Build Agent — an AI-driven tool that helps you generate applications from natural language prompts. Combined with vibe coding, this feature lets developers and even less-technical builders:

It lowers the barrier to prototyping and accelerates application delivery while maintaining governance and standards.

Why it matters: transforms ideas into working apps quicker, removing repetitive tasks and improving innovation velocity.


3. Workflow Data Fabric — real-time enterprise data access

Zurich’s Workflow Data Fabric enables workflows to access real-time data from external systems such as Snowflake, Google BigQuery, Redshift, Databricks, and more — without copying data into ServiceNow. This means:

Why it matters: developers can build workflows and integrations that are not only faster but also more reliable and scalable across the enterprise.


The Zurich release empowers developers by providing safer development environments, AI-assisted app creation, and smarter access to enterprise data. These enhancements not only speed up the software delivery process but also help teams innovate with confidence.

#zurich#release-notes#build-agent#developer-experience