Overview
The Mining Safety Reporter App is a mobile-first ServiceNow application built using Build AI Agent to simplify hazard, near-miss, and incident reporting in mining operations.
Designed for speed and adoption, the app enables field workers to submit safety reports in under 60 seconds, while automatically assessing risk, prioritising response, and providing real-time visibility to Health, Safety & Environment (HSE) teams.
Using Build AI Agent, the application was rapidly generated and refined through natural language prompts, resulting in a production-ready solution with intelligent automation, modern UI, and analytics — all built in hours, not weeks.
Key capabilities
- Mobile-optimized reporting: touch-friendly UI designed for field use
- Multi-type submissions: hazards, near misses, and incidents
- Anonymous reporting: optional confidentiality to increase participation
- One-tap GPS capture: automatic location recording
- Automated risk scoring: probability × severity (1–25 scale)
- Dynamic risk levels: critical, high, medium, low
AI & automation value
- Automatic risk assessment: risk severity calculated instantly on submission
- Smart prioritization: incidents prioritized based on risk score
- Real-time alerts: immediate HSE notifications for critical risks
- Auto-assignment: high-risk items routed to HSE managers
- Target resolution dates: automatically set based on severity
AI-driven logic ensures faster response, consistent decision-making, and reduced manual effort.
Analytics & insights
A real-time analytics dashboard provides:
- Executive safety KPIs
- Live incident monitoring
- Risk distribution by severity
- Site-based performance metrics
- Trend analysis and resolution tracking
This enables data-driven safety leadership and proactive risk management.
User experience
- Modern, mobile-first UI with glass-morphism design
- Smooth animations and micro-interactions
- Touch-optimized controls (44px minimum)
- WCAG 2.1 AA accessibility compliant
Designed for speed, clarity, and adoption in harsh field environments.
Business impact
- Increased reporting: anonymous, low-friction submissions
- Faster incident response: automated routing and alerts
- Improved safety outcomes: early hazard identification
- Operational efficiency: reduced admin and manual triage
- Compliance ready: full audit trail and documentation
Execution
- Built in ~30–45 minutes using Build AI Agent
- Leveraged ServiceNow App Engine, Flow Designer, Fluent API, and a React-based UI
- Fully functional MVP with production-ready workflows
Status
- Core application deployed
- Analytics dashboard ready for manual deployment
- Sample data included for instant demos
Pros
- Understands the full set of components required for end-to-end generation
- Extremely fast, saving at least 70% development time
- Prompts for confirmation before deploying or publishing updates, reducing accidental changes
Cons
- Build errors can take a long time to resolve
- Manual intervention is sometimes required to fix coding issues
- Defaults to legacy UI unless explicitly instructed to generate a modern UI
- May introduce unnecessary features unless prompts are precise and well-scoped