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Top 3 Productive New Features in ServiceNow Zurich for Developers

Posted on December 13, 2025 By devsharjeel

The Zurich release brings a strong focus on developer experience, automation, and innovation. Whether you’re building apps, automations, or integrations, Zurich delivers tools that help you do more — faster and with better control. Here are the three features developers will find most productive.


1. Developer Sandboxes — Safe, Parallel Development

Zurich introduces Developer Sandbox environments, letting developers work in isolated, dedicated spaces without affecting shared instances or production configurations. This means:

  • Teams can experiment, test, and merge code independently
  • Reduced risk of overwriting work or breaking shared development rules
  • More trust in quality before deployment

Sandbox management also provides visibility into usage and status, making it easier to plan development work. 

Why it matters:

Safer development and faster delivery cycles without stepping on others’ changes.


2. Build Agent & Vibe Coding — Natural Language App Creation

Zurich brings in the Build Agent — an AI-driven tool that helps you generate applications from natural language prompts. Combined with vibe coding, this feature lets developers and even less-technical builders:

  • Describe app requirements conversationally
  • Generate UI, logic, integrations, and even tests automatically

It lowers the barrier to prototyping and accelerates application delivery while maintaining governance and standards. 

Why it matters:

Transforms ideas into working apps quicker, removing repetitive tasks and improving innovation velocity.


3. Workflow Data Fabric — Real-Time Enterprise Data Access

Zurich’s Workflow Data Fabric enables workflows to access real-time data from external systems such as Snowflake, Google BigQuery, Redshift, Databricks, and more — without copying data into ServiceNow. 

This means:

  • Flows & automations can work with authoritative data on the fly
  • Less overhead from data replication and synchronization
  • Faster and more accurate automation across enterprise systems

Why it matters:

Developers can build workflows and integrations that are not only faster but also more reliable and scalable across the enterprise.


The Zurich release empowers developers by providing safer development environments, AI-assisted app creation, and smarter access to enterprise data. These enhancements not only speed up the software delivery process but also help teams innovate with confidence.

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